No Refunds After Redemption

Once a scooter has been redeemed or picked up, no refunds will be issued — even if the scooter is returned before the scheduled end of the rental period.

Cancellation Policy

• Cancellations made 24 hours or more before the rental start time will receive a full refund.

• Cancellations made less than 24 hours before the rental start time are non‑refundable.

Payment Terms

Payment is due at the time of rental. We accept credit and debit cards only. A $50 refundable security deposit will also be charged at the time of rental to cover incidentals or damages. The deposit will be refunded after the scooter is returned and inspected.